Privacy Policy
SUMA Framework™
🔒 Your information, your space
At SUMA Framework™, we understand that what you share here is not just information. It's context, decisions, doubts… and important moments in your professional life.
- • What you share is used solely to understand your moment and guide you better
- • We do not sell your information to third parties
- • You can access, modify or delete your data at any time
- • Everything we work on in sessions is confidential
This is a space for clarity — not exposure.
1. Who is responsible for your data
This website is operated by:
Data controller in accordance with the General Data Protection Regulation (GDPR).
2. What information we collect
We may collect the following data:
- •First and last name
- •Email address
- •Professional information (role, experience, current situation)
- •Form responses (e.g. professional moment assessment)
- •Information shared during coaching sessions
- •Technical data (IP address, browser, website usage)
Some responses may reflect personal or emotional aspects, but we do not process sensitive medical or clinical data.
3. How we use your data
- •Assess your professional situation and recommend the appropriate program
- •Manage our relationship with you as a client
- •Provide coaching services
- •Communicate with you (email, follow-up, sessions)
- •Improve user experience on the website
- •Send relevant content or information (only with your consent)
4. Legal basis for processing
- Contract performance: to provide our services
- Consent: for communications and marketing
- Legitimate interest: to improve our services and digital experience
5. Confidentiality
All information shared within the coaching process is treated as confidential. We do not share your personal information with third parties, except when necessary to provide the service or comply with legal obligations.
6. Data sharing
We may share data with service providers who help us operate the business, such as:
- •Technology platforms (hosting, email, CRM)
- •Analytics tools (e.g. Google Analytics)
- •Payment providers
Some of these services may operate outside the European Economic Area, complying with adequate data protection standards.
7. Cookies and tracking technologies
This site uses cookies to:
- •Analyze website usage
- •Improve user experience
- •Optimize content and performance
You can manage your cookie preferences at any time.
8. Data retention
- •While an active relationship with you exists
- •For the time necessary to fulfill legal obligations
- •Until you request its deletion
Technical data (such as IP) may be stored temporarily for security reasons.
9. Your rights
You have the right to:
- •Access your personal data
- •Rectify incorrect information
- •Request deletion of your data
- •Restrict or object to processing
- •Request portability of your data
You can exercise these rights by writing to: support@anaipalma.com
10. Information security
We adopt appropriate technical and organizational measures to protect your data against unauthorized access, loss or misuse.
11. Changes to this policy
We may update this policy occasionally to reflect legal or service changes. The most recent version will always be available on this page.
12. Contact
If you have questions about this policy or the use of your data, you can write to us at: